Privacy Notice


Oncology Imaging Systems Ltd (OIS) is committed to protecting your personal information and web-based data in accordance with applicable data protection laws, including the General Data Protection Regulation.  This includes any information you tell us about yourself, as well as anything we learn by having you as a customer.

This statement describes what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.

This version of our Privacy Notice is live from 24th May 2018.

What information do we collect?

The information collected in our customer database comprises your Full Name, Company/Organisation, Business Telephone Number, Business Email Address, Job Title, Department and industry sector(s).  


We do not collect any non-business-related data such as date of birth, home address, personal email or personal mobile number unless explicitly requested/volunteered by you. We do not process sensitive data subject information of prospects or customers.


How do we use this information?

We process your personal information for our legitimate business interests, where the processing enables us to enhance, modify, personalise or otherwise improve our services and/or communications.


For example, we have an interest in maintaining a current and accurate database of our customers and prospective customers, whom we want to contact in relation to our business relationship and whom we want to keep up to date on our products and services. This includes products of ours that you may already own and new products as and when they are released.


How do we share this information?

We do not sell your information to third parties. However, from time to time we may share limited personal information with select third parties, “approved suppliers”, whom we work closely with in order to deliver our services and/or communications. Examples of this would be an OEM, courier or other service provider such as companies that support our IT or send communications to our customers on our behalf.


We take care to ensure that any third parties who handle your information comply with data protection legislation and protect your information just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf.

How long do we keep your information for?

We keep personal data no longer than is necessary and store personal data securely. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.

How can you manage the information we hold about you?

You have the following rights in relation to the personal information we hold about you:

You have the right as an individual to access the personal information we hold about you and make corrections if necessary.

You can object to this processing at any time by contacting us and asking to be removed from our database.

You will always have the option not to receive marketing communications from us (and you can unsubscribe at any time). 

Website & Cookie Usage


The OIS website uses cookies to provide the services and features offered on our website, and to improve our user experience. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). If you are uncomfortable regarding the use of cookies, please keep in mind you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. If you do not have cookies enabled then you will still be able to browse the site, although certain functionality may be restricted. 

We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Our website also collects potentially personally-identifying data including Internet Protocol (IP) addresses. However, OIS does not use such data to identify its visitors and does not disclose such data, other than under the same circumstances described in this Privacy Notice. We review this data in the aggregate to understand how our website is used with the aim to improve the customer experience. 

If you submit a sales or support enquiry via our website we will process the limited personal information we receive, in order that we can contact you in relation to your request. 

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Registered in England No. 3816098   |   Registered address: Yew Tree House, Lewes Road, Forest Row, East Sussex, RH18 5AA